Effective Date: 2026-04-23
We collect personal information that you provide directly to us when you:
Request a cleaning quote
Schedule or reschedule a service
Contact us via phone, text, email, or online forms
Make a payment for services
This information may include:
Name
Phone number
Email address
Home address
Payment details
We use the information we collect to:
Schedule, provide, and manage cleaning services
Communicate with you regarding appointments, updates, or changes
Process payments
Improve our services and customer experience
Respond to your questions or requests
Comply with legal obligations
We do not sell or trade your personal information.
We may share your information only when necessary to:
Process payments through secure payment providers
Comply with legal requirements
Protect our rights, property, or safety
We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, or misuse.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
When you provide access instructions (such as keys, codes, or lockbox details), this information is used strictly for service purposes and handled with care and confidentiality.
By using our services, you agree that we may contact you via:
Phone
Text message
These communications may include appointment reminders, service updates, and important notices.
We retain your information only for as long as necessary to:
Provide our services
Maintain business and legal records
Comply with legal obligations
You may request to:
Access your personal information
Correct or update your information
Request deletion of your data (when applicable)
To make a request, please contact us directly.
We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date.
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
If you have any questions about this privacy policy, please contact us.